Privacy policy
Last updated: March 2026
This Privacy Policy describes how August Special ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from augustspecial.com (the "Site") or otherwise communicate with us (collectively, the "Services"). "You" and "your" refers to you as the user of the Services, whether as a customer, visitor, or other individual whose information we have collected.
Please read this Privacy Policy carefully. By using or accessing the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Policy on the Site and update the "Last updated" date.
How We Collect Your Personal Information
Information you provide directly
When you interact with our Services, you may provide:
-Basic contact details including your name, address, phone number, and email address
-Order information including billing and shipping address, payment confirmation, and order details
-Account information including username, password, and security questions
-Customer support information including the content of any communications you send us
Information collected automatically
When you visit our Site, we and our third-party service providers may automatically collect certain information using cookies, pixels, and similar tracking technologies. This may include your IP address, browser type, device information, pages visited, and how you interact with the Site.
Information obtained from third parties
We may receive information about you from third-party service providers who support our operations, including payment processors and shipping partners. Any such information is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
We use the personal information we collect to:
-Process and fulfill orders, including payment, shipping, returns, and exchanges
-Manage your account and send transactional communications related to your orders
-Send marketing emails to customers who have opted in, via Klaviyo
-Analyze Site usage and performance via Google Analytics to improve our Services
-Detect and prevent fraudulent or unauthorized activity
-Comply with applicable legal obligations
Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our Site. Specifically:
Shopify powers our store and uses cookies to manage your shopping session and preferences. See Shopify's cookie policy at shopify.com/legal/cookies.
Google Analytics collects anonymized usage data to help us understand how visitors interact with our Site.
Meta Pixel is active on our Site. This technology collects information about your visit and shares it with Meta (Instagram/Facebook) in accordance with Meta's data policy. We do not currently run paid retargeting campaigns, but the Pixel transmits data to Meta regardless.
Most browsers accept cookies by default. You can adjust your browser settings to remove or block cookies, though doing so may affect the functionality of the Site.
Returns and Exchanges
We use Loop Returns to facilitate our returns and exchange process. When you initiate a return or exchange, Loop collects and processes personal information including your name, order details, and shipping address in order to generate return labels and process your request. Loop's use of your information is governed by their own privacy policy.
How We Disclose Your Personal Information
We may share your personal information with third parties in the following circumstances:
Service providers who perform functions on our behalf, including Shopify (store platform), Loop Returns (returns and exchanges), Klaviyo (email marketing), Google Analytics (site analytics), Meta (site tracking via Pixel), and shipping and fulfillment partners
Payment processors who collect and process payment information to fulfill your orders
Legal and regulatory purposes, including to comply with applicable law, respond to legal requests, enforce our terms, or protect our rights and the rights of others
Business transactions such as a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction
We do not sell your personal information to third parties.
User Generated Content
If you submit a product review or other public content through our Services, that content will be publicly accessible. We are not responsible for how others use information you choose to make public.
Third Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies independently.
Children's Data
Our Services are not directed at children. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with their personal information, please contact us and we will delete it.
Security and Retention
We take reasonable measures to protect your personal information, but no method of transmission or storage is completely secure. We retain your personal information for as long as necessary to provide the Services, maintain your account, comply with legal obligations, and resolve disputes.
Your Rights and Choices
Depending on where you live, you may have the right to:
-Access the personal information we hold about you
-Request correction of inaccurate information
-Request deletion of your personal information
-Object to or request restriction of certain processing
-Receive a portable copy of your information
-Opt out of the sale or sharing of your personal information (we do not sell personal information)
-Withdraw consent where processing is based on consent
-Appeal a decision we make regarding your request
To exercise any of these rights, please contact us using the details below. We will not discriminate against you for exercising your rights and will respond in accordance with applicable law.
Marketing emails: You may opt out of marketing emails at any time using the unsubscribe link in any email we send. You will continue to receive transactional emails related to your orders.
International Users
Your personal information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. If you are located in the European Economic Area or the United Kingdom, we rely on appropriate transfer mechanisms such as the European Commission's Standard Contractual Clauses where required.
Complaints
If you have concerns about how we handle your personal information, please contact us. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
Contact
For questions about this Privacy Policy or to exercise your rights:
Email: info@augustspecial.com
August Special, 1950 Butler Pike, Conshohocken, PA 19428 United States